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Frequently Asked Questions


General

What is Contents.ai?

Contents.ai is a Generative AI platform designed to help companies to create content for marketing purposes.

How does the free trial period work?

You can try Contents.ai for free for 7 days. During registration, we will require your credit card details, but you will not be charged until the end of the 7-day trial. At the end of the trial period, we will charge the cost of the subscription you have chosen. You can cancel your registration at any time during the trial period, and we will not charge you anything.

Which languages does Contents.ai support?

Contents.ai supports 25+ languages. Six of them, English, Spanish, French, German, Italian, and Brazilian Portuguese, are premium since we’ve used native datasets to train the AI models. For premium languages there are no additional costs.

Which features offers Contents.ai?

Contents.ai helps companies to generate different types of content. SEO blog articles, advertising copy, e-commerce product descriptions, social media captions, AI images, translations, and much more.

Is content generated with Contents.ai plagiarism-free?

Yes, Contents.ai always generates original and brand-new content.


Our products

Industry Trends
What is Industry Trends?

Industry Trends is ideal to discover the most sought-after topics of your industry.

Which languages does Industry Trends support?

Industry Trends currently supports our premium languages only: English, Spanish, French, German, Italian, and Brazilian Portuguese.

How can I use Industry Trends?

Industry Trends is free of charge in the intermediate and advanced plans. In the basic plan, instead, it can be used with the AI credits included in your subscription.

AI Chat
What is AI Chat?

AI Chat is a conversational AI model like ChatGPT.

Which languages does AI Chat support?

AI Chat currently supports our premium languages: English, Spanish, French, German, Italian, and Brazilian Portuguese.

Which types of content can I generate with AI Chat?

Whatever comes to your mind, AI Chat is a conversational model and can answer any question (keep in mind that we’ve adopted a very rigid filter for toxic content).

How can I use AI Chat?

AI Chat can be used with the AI credits included in your subscription or free trial.

AI Writer
What is AI Writer?

AI Writer is a repository of templates that can help you generate different types of content.

Which languages does AI Writer support?

AI Writer supports 25+ languages. Six of them, English, Spanish, French, German, Italian, and Brazilian Portuguese, are premium since we’ve used native datasets to train the AI models.

Which types of content can I generate with AI Writer?

You can generate almost any type of content. SEO blog articles, advertising copy, e-commerce product descriptions, social media captions, welcome e-mails, and much more.

How can I use AI Writer?

AI Writer can be used with the AI credits included in your subscription or free trial.

AI Art
What is AI Art?

AI Art offers a text-to-image and text-to-video AI models.

Which languages does AI Art support?

AI Art currently supports our premium languages only: English, Spanish, French, German, Italian, and Brazilian Portuguese.

Which types of content can I generate with AI Art?

You can generate high-quality and original images in just a few seconds. Moreover, you can create unique videos from a simple input, even though the generation of such output may take longer.

How can I use AI Art?

AI Art can be used with the AI credits included in your subscription or free trial.

Professional Writing Services
What are Professional Writing Services?

Professional Writing Services allow you to ask for content created by professional copywriters, translations by native speakers or AI generated content reviewed by proofreaders.

Which languages do Professional Writing Services support?

Professional Writing Services are available in six languages only: English, Spanish, French, German, Italian, and Brazilian Portuguese.

How can I use Professional Writing Services?

Professional Writing Services can be used by reloading your wallet. If you wish to know more about our prices, click here.

Which types of content can I ask with Professional Writing Services?

You can ask for any type of content, up to 1000 words.

How long will it take to get the piece of content or translation I ordered?

All orders are generally delivered within 2 working days. Sometimes it may take longer, up to 5 working days.

How much time do I have to accept the delivered piece of content or translation?

You have up to 4 days to accept your delivered piece of content or translation.

What happens if I don't like the delivered piece of content or translation?

You can ask for up to 3 corrections. If you’re not satisfied, you may also want to refuse your piece of content or translation. Each refusal will be reviewed and approved by Contents.ai team.

AI Translation
What is AI Translation?

AI Translation is a machine translation type.

Which languages does AI Translation support?

AI Translation supports 25+ languages.

How can I use AI Translation?

AI Translation can be used with the AI credits included in your subscription or free trial.

Audio ↔ Text
What is Audio ↔ Text?

Audio ↔ Text is an AI model that allows you to convert written content into audio tracks (and viceversa).

Which languages does Audio ↔ Text support?

Audio ↔ Text supports 25+ languages.

How can I use Audio ↔ Text?

Audio ↔ Text can be used with the AI credits included in your subscription or free trial.


Billing & Payments

How much does Contents.ai cost?

Contents.ai offers two monthly and two annual subscription plans to meet different needs.

Regarding the annual plans, the Intermediate plan is designed for individual users looking to enhance their content production using advanced AI features. This plan costs $27 per month if paid annually ($324 per year). The Advanced plan, on the other hand, is ideal for teams aiming to improve and accelerate their content strategy through cutting-edge AI tools. This plan costs $69 per month if paid annually ($828 per year).

For those who prefer a monthly payment option, Contents.ai offers the same Intermediate plan at $39 per month and the Advanced plan at $99 per month.

Contents.ai also provides significant discounts on annual subscriptions for students and non-governmental organizations (NGOs). Students can access the annual Intermediate plan at a discounted price of $70 per year, while NGOs can avail the annual Intermediate plan at a discounted price of $162.

If you plan to use Contents.ai long-term, the annual plans offer a lower monthly cost.

How does the free trial period work?

You can try Contents.ai for free for 7 days. During registration, we will require your credit card details, but you will not be charged until the end of the 7-day trial. At the end of the trial period, we will charge the cost of the subscription you have chosen. You can cancel your registration at any time during the trial period, and we will not charge you anything.

What is the Fair Usage Policy?

The Fair Usage Policy is a policy put in place to prevent misuse of our technology. We reserve the right to apply restrictions on users who exhibit patterns of system usage that exceed certain thresholds for extended periods of time.

Which are the payment methods?

If you wish to activate a subscription, you can only use your credit card. If you’d like to make a single wallet recharge, instead, you can also use PayPal.

 

How do I deactivate my Contents account?

To deactivate your account, log in to your area and click on “Deactivate account.” If you deactivate your account, you will no longer have access to Contents services, and your data will be permanently deleted.